Judy Lam
Judy Lam

This is Judy Lam.

The importance of a saas cloud solutions for your business

Given the complexity and number of moving pieces in infrastructure-as-a-service clouds, we have made a point of bolstering security. Unfortunately, while being in use for more than 20 years, the numerous saas cloud solutions platforms have dropped down the priority list for cloud security.


Many assumptions are being made by businesses regarding SaaS security. SaaS systems, at their core, are remote-running programs with data kept on back-end servers that the SaaS provider encrypts on the client's behalf. The inventory, CRM, and accounting data may even be stored in a database you aren't even aware of, and you were advised not to worry about it. Users and administrators utilize the system through a web browser because the supplier manages the complete system for you. In fact, it isolates users from the components much more than other types of business cloud service.


According to the marketing surveys, SaaS accounts for most of the cloud computing business. Since the emphasis these days is on IaaS clouds like AWS, Microsoft, and Google, which have diverted attention away from the very fragmented world of SaaS clouds, primarily as-a-service business processes you access through a browser, this needs to be more generally understood. However, SaaS includes backup and recovery programs as well as other services that are more akin to IaaS but are still provided through the SaaS method of cloud computing. They save you from dealing with all the minute intricacies, which is what the cloud should be doing instead of data center services.

 

SaaS cloud security will likely gain more attention once a few well-publicized breaches are reported, in my opinion. You can bet that these are happening, but usually no press release is issued unless a breach directly affects the public.

What do we need to look out for when it comes to SaaS security?

Human mistake is at the heart of SaaS security vulnerabilities. Configuration errors happen when administrators provide user access privileges or permissions too frequently. People who may have yet to be entitled to certain privileges may wind up incorrectly configuring SaaS interfaces, such as API, user interface access or object storage service. If permissions are restricted, this is not a big problem, but all too frequently, persons who require primary data access to a single data item are granted access to all the data. This can lead to disastrous data breaches that are mostly preventable.


Usually, this is a problem with data access provided by the SaaS vendor through user interfaces and API access. However, data integration layers that SaaS clients install to sync data in the SaaS cloud with other IaaS cloud-hosted databases or, more commonly, back to legacy systems that are still kept in-house, can present challenges. For the previously described reason—incorrect access rights management—these data integration layers are frequently readily penetrated. The data integration layers may be vulnerable as many are also SaaS-delivered. Your data has still been compromised in any case.

 

Other security concerns are simpler to comprehend. Most of the data center asia pacific is copied to a USB drive and left outside the building by an employee who intends to vent his or her displeasure on the business. This is readily solved by placing constraints and providing additional knowledge, like giving someone access to more rights than required.


A lack of openness on the part of SaaS companies, such as when their own staff leaves the office with client data, or undetected breaches, are problems. Although it's hard to tell how frequently these events occur, if you have yet to have any of them reported, it may be a sign that your SaaS provider is withholding information that might be detrimental to them.

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